Customer Support

We're here to help with your orders and account

Email Support
Get help via email

Send us an email and we'll respond within 24 hours

support@skintypesolutions.com
Business Hours
When we're available

Monday - Friday: 9:00 AM - 5:00 PM EST

We respond to all emails within 24 hours during business days

Common Questions

How do I place an order?

Orders are placed through ModMed Procure. This portal is for managing your payment methods and authorizations.

How do I update my payment method?

Log in to your dashboard and navigate to the Payment Methods section to add or update cards.

What if I need to update my practice information?

Contact our support team via email to update your practice details.